ak777's Privacy Policy

1. Introduction

ak777 is a secure and reliable online gaming platform operated for users in Bangladesh. We believe that the privacy of your personal information is a fundamental right. The purpose of this privacy policy is to clearly inform you how ak777 collects your information, for what purposes it is used, with whom it is shared, and how it is kept secure.

This policy applies to our website, mobile platform, and all related services. By using ak777's services, you are considered to have given your consent to the terms described in this privacy policy. Please read this policy carefully.

2. What Information We Collect

ak777 may collect the following types of information from its users:

2.1 Information Provided Directly

• Name, date of birth, and nationality (at the time of account registration)
• Contact information: email address and mobile number
• Documents provided for identity verification (copy of national ID or passport)
• Financial information: transaction details via bKash, Nagad, Rocket, or Upay
• Any information provided by the user themselves (including when contacting support)

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type and operating system information
• Logs of your activity on our platform (login time, page visits, gaming activity)
• Information collected through cookies and similar tracking technologies
• Referral source and navigation data

3. How Collected Information Is Used

ak777 uses your information only for legitimate and necessary purposes. Your information is not used beyond the reasons listed below:

• Account management: To create, maintain, and verify your account.
• Service delivery: To properly manage gaming, betting, and financial transactions.
• Security and fraud prevention: To detect irregular activity and ensure the security of the platform.
• Customer support: To properly resolve your inquiries and complaints.
• Responsible gaming: To provide necessary assistance to protect you from excessive gaming.
• Platform improvement: To analyse user experience and improve service quality.
• Legal compliance: To comply with applicable laws and regulations.

4. Sharing Information with Third Parties

ak777 does not sell, rent, or share your personal information with third parties for marketing purposes. However, information may be shared in the limited circumstances below:

4.1 Service Partners

Third parties that provide technical services for the operation of our platform (such as payment processing, server infrastructure, or game providers) have access only to the necessary and specific information required. These partners are bound by strict confidentiality agreements.

4.2 Legal Obligations

ak777 may disclose information when disclosure is required as part of a court order, government directive, or legal process.

4.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred to the new entity, but the terms of this policy will continue to apply.

5. Cookies and Tracking Technologies

Cookies are used on the ak777 website. Cookies are small text files stored in your browser. They help our platform function more effectively and improve the user experience.

We use the following types of cookies:

• Essential cookies: Essential for the basic functionality of the platform — without these, the site will not work properly.
• Functional cookies: Used to remember your preferences and settings.
• Analytical cookies: Collect information to monitor and improve platform usage.

You can control or disable cookies by changing your browser settings. However, disabling cookies may limit some functionality of the platform.

6. Data Security Measures

ak777 gives the highest priority to the security of your personal information. To this end, we have implemented industry-standard technical and organisational measures:

• SSL (SSL/TLS) encryption technology is used for all data transmission.
• Sensitive information is stored in an encrypted state.
• Firewalls and intrusion detection systems are in place to prevent unauthorised access.
• Permission to access data is restricted to only the necessary personnel.
• Security measures are regularly reviewed and updated.

While we are committed to ensuring the highest level of protection, it is not possible for anyone to guarantee 100% security for data transmission over the internet. You are therefore also advised to keep your account password private and to avoid logging in from unfamiliar devices.

7. Data Retention Period

ak777 retains your personal information only for as long as is necessary to fulfil the relevant purpose or to comply with legal obligations. Information from inactive accounts is deleted or anonymised after a set period, except where applicable law requires longer retention, in which case information is kept accordingly.

Records of financial transactions and identity verification documents are retained for the period specified by legal requirements.

8. Your Rights Regarding Your Information

As a user of ak777, you have the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: If your account contains incorrect or incomplete information, you may request that it be corrected.
• Right to erasure: In certain circumstances you may request that your information be deleted, though where legal obligations exist this may not be fully possible.
• Right to restrict processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to object: You may object to your information being used for specific purposes.
• Data portability: You may request to receive the information you have provided in a structured, commonly used format.

To exercise any of the above rights, please contact our support team.

9. Protection of Minors' Information

ak777 is a platform operated exclusively for those aged 21 and above. We do not knowingly collect any information from minors. If a minor has created an account on our platform and this comes to our attention, we will immediately close that account and delete the associated information.

10. Third-Party Platforms and Links

Our platform includes services from game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, or similar companies). These third-party providers have their own privacy policies, and ak777's policy does not apply to them. You are advised to review the privacy policy of any third-party service before using it.

11. Changes to the Privacy Policy

ak777 may amend or update this privacy policy as needed. The updated policy will take effect as soon as it is published on this page. For significant changes, we will endeavour to notify you by email or via a notice on the platform. However, continued use of the platform after any changes will be considered as your consent to the updated policy.

This is why you are advised to review this page regularly.